This occurs when:
*Webtool password is still at default. Change it immediately.
*SMS and Webtool passwords are exactly the same. They should be unique from each other.
TO FIX: Unlock your webtool access first then change webtool password. Using your registered mobile number, type: UNLOCK<space>SMS Password and send to any LoadCentral access number.
SAMPLE: UNLOCK 998270
Here are our Access Numbers:
09229990214 SUN (Main Access Number)
09209456856 SMART
09209456857 SMART
09178662418 GLOBE
09228504340 SUN
